MUST READ CUT FILE DETAILS!
By purchasing this listing you agree to the following:
1. When purchasing this product you agree to not distribute, share, or sell these digital files and/or Cutting templates made from these files. These files are for PERSONAL USE ONLY.
2. This is a digital download ONLY, no physical items will be sent.
3. NO refunds or exchanges will be accepted due to the electronic nature of this item.
4. You will receive an email with the files to download directly following purchase. Carefully check that your email is correct. We will only send to the email that you use at check out, no exceptions.
5. Available for download following your purchase will be a zip file containing a PDF, SVG, DXF, and PNG. These files can be used with or converted to be used with: Silhouette, Cricut, and other design software.
*Please check that files are compatible with your software prior to purchasing, as we do not accept refunds.
6. This template has been created as a cut file for vegan leather and glitter canvas. You are responsible for picking the types of materials that are best used for your cutting machine in conjunction with this cut file.
You can resize the files to your liking using your design software.
PLEASE NOTE, we sell the cut files for your personal use only. We DO NOT provide trouble shooting for your machines or software. If you are having trouble, we can point you in the right direction to get you the help you need.
This "Sugar" Copyright design is an exclusive Jewel Box Supply Design. These shapes cannot be sold or purchased elsewhere.
- Standard Shipping - FREE domestic shipping when you spend $50.00+ While we do our best to ship orders as soon as possible, TAT is approximately 1 - 8 business days. This turnaround time fluctuates based on our current volume of orders and does not include time for shipping.
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We do ship everywhere, but are not responsible for any additional fees or custom fees that may occur. International shipping is calculated by weight.
Can I combine my orders after I purchase?
If you purchase multiple orders, we can not refund shipping charges for combined orders. To avoid paying domestic shipping, you can purchase an order $50 and up and receive FREE shipping.
FOR INTERNATIONAL CUSTOMERS: Shipping is calculated by weight so shipping costs are normally not affected. Please email us if you have any questions! We are always happy to help!
Ship with subscription button in cart page:
If you are a current subscriber to the Jewel Box Subscription, you will have an option to ship your order with your subscription to receive free shipping on that order. Please note: if placing your order after the 19th of the month, it will ship with the following months subscription. Placing your order on the 19th of the month will still allow your order to be shipped with the current month's subscription.
To avoid delays, you must ensure your name and address used for checkout exactly matches your subscription address. Orders with addresses that do not exactly match will be prioritized last as it takes more time to ensure the order is combined with the correct subscription.
If you are checking out with any subscription product in your cart and you include other items in the order, those items will ship with the new subscription by default. Please separate the order if you would like the items shipped separately.
If you are checking out with any pre-order items in your cart and you select ship with subscription, the order will ship with the subscription that occurs after the pre-order items are ready for shipment. For example, if you place a pre-order between Jan 1 - Jan 25th it will ship with the February subscription. If you place the order between Jan 26th - 31st it will ship with the March subscription.
Returns & Exchanges:
Sorry, we do not accept returns, exchanges, or cancellations under ANY circumstance. If it was our error or you have question about your order, please contact us through our contact form or you can email us at firstname.lastname@example.org and we will make it right.
We will not be held responsible for any packages that have been damaged during shipping, lost during shipping, or stolen. We would personally love to hand deliver each and every package to assure its safety, but once it leaves our hands it is completely out of our control.
Of course, customer service is our number one priority so please reach out if you have any issues with your order so we can help you out!